Refund / Return Policy

Novelunira

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@novelunira.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Novelunira is operated by Shaanxi Dakoya Chang Technology Co., Ltd.

Company Name: Shaanxi Dakoya Chang Technology Co., Ltd.

Address: Room 412, Unit 2, Building 6, Phase 2, Airport-Oriented Industrial Park, Airport New City, Xixian New Area, Shaanxi Province (K1619), China

Email: support@novelunira.com